Shipping & Returns
Shipping Policy
We are committed to ensuring you have an excellent shopping experience, from product selection to delivery at your home.
Official Customer Support Channels
If you have questions regarding products, delivery times, exchanges, or returns, our support team is ready to assist you via the following channel:
Email: smartstashhome@gmail.com
Response Times
Emails and messages: We respond to inquiries within 24 business hours.
Exchanges and Returns:
If you need to exchange any bedding, table linen, bath, or household item, the request must be made within thirty [30] calendar days of receiving the product.
Return & Exchange Policy
We want you to love your purchase! If you aren't completely satisfied, we’re here to help:
Return window: You can return or exchange any item within 30 days of the delivery date.
Condition: Items must be unused, unwashed, and in their original packaging with tags attached.
Refunds: Once we receive the item, the refund will be processed to the original payment method within 5 to 7 business days.
How to proceed: Simply email smartstashhome@gmail.com with your order number, and we will send you a shipping label.